We're a small team and we read every message. Typical reply time is under 24 hours on weekdays.
Email support
Best for account issues, billing, and data requests.
[email protected] →
Community
Tips, breed discussions, and feature suggestions.
r/woofio on Reddit →
Breed corrections
Spotted wrong data on a breed page? Tell us.
Find the breed page →
Open the Woofio app on your phone, tap the + button on the home screen, and follow the onboarding flow. You can add breed, date of birth, weight and a photo.
We support 50+ breeds and add more regularly. If yours is missing, email us the breed name and we will prioritise adding it. Mixed breeds can be added manually.
Go to Account → Notifications in the app. For Telegram, tap "Connect Telegram" and follow the bot link. For WhatsApp, enter your number and verify.
Yes — Family plan subscribers can invite a household partner. Go to Account → Household → Invite partner.
On iOS: Settings → Apple ID → Subscriptions → Woofio → Cancel. On Android: Play Store → Subscriptions. Access continues until the end of the billing period.
Visit our account deletion page or go to Account → Delete account in the app. All personal data is permanently removed within 30 days.
No. Woofio provides planning estimates and reminders based on breed data. Always consult your vet for medical decisions.
Weight ranges are broad planning estimates from breed averages. Individual dogs vary by build, sex, and neuter status. Use the ranges as a starting point and discuss specifics with your vet.